Date of Conferral

2021

Degree

Doctor of Information Technology (D.I.T.)

School

Information Systems and Technology

Advisor

Gail Miles

Abstract

Cybercrime is a growing phenomenon that impacts many lives worldwide. Businesses, organizations, and governments continue to search for ways to protect their data and intellectual property from cybercrimes. Grounded in the routine activity theory, the purpose of this general qualitative study was to explore strategies information security officers used to prevent cybercrimes. The participants included seven information security officers listed on social media who manage information security within organizations located in the northeast geographic region of the United States. Data were collected using semistructured interviews, the National Institute of Standards and Technology documentations and analyzed using thematic analysis. Four key themes emerged from the analysis: policies to prevent cybercrimes, cybersecurity response plan, cybersecurity awareness as a culture, and train end-users/employees. The key recommendation is that IT professionals work closely with other IT professionals, experts, and engineers to create relevant cybersecurity policies through compliance, develop efficient cybersecurity response plans, develop a culture of cybersecurity awareness, and implement cybersecurity training programs. The implications for positive social change include the potential for cybercrime crime reduction and a change of people’s perceptions and knowledge of cybercrime threats in their communities, neighborhoods, and organizations.

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