Date of Conferral

2021

Degree

Ph.D.

School

Management

Advisor

Teresa Lao

Abstract

Millennials, the most prominent among the existing generational groups, have views, ethics, and values that differ considerably from previous generational groups in the workforce. The purpose of this qualitative study was to understand why millennials do not remain in traditional jobs over the long term. Generational theory and leadership theory provided the theoretical foundation in this study. The research question referred to millennials' lived work experiences regarding their expectations, management practices, and longevity. The research design was a qualitative transcendental phenomenology. This qualitative methodology gave further attention to understanding the background or perspective of millennials working in the public sector on a more personable level. In-depth interviews allowed the researcher to explore the lived experiences of 25 millennials who worked in the public sector in the past 5 years between 25 and 40 years old. Interview transcriptions provided the data analyzed from the study. The findings revealed that work flexibility is necessary for the work-life balance of the individuals interviewed who worked in the public sector and also supported the research question. The objective was to explain how employer initiatives and delivery of new management practices may assist in managing millennials and their decision to remain long-term with a single employer. Positive social change in this study focused on the significance of leadership and the opportunity to make a difference in millennials' culture and behavior patterns and promote an exchange of diverse ideas and actions associated with generational differences that change views.

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