Date of Conferral
2021
Degree
Ph.D.
School
Management
Advisor
Keri K. Heitner
Abstract
Public-private-partnership stakeholders in South Africa are inconsistent in applying performance measurements to optimize concession period agreements for water infrastructure development and drive infrastructure financial value at postconcession termination. The purpose of this qualitative e-Delphi study was to assess consensus among 17 public-private-partnership experts on the best practice within the South African context for using performance measurements to optimize concession period agreements for water infrastructure development and drive infrastructure financial value at postconcession termination. The research question pertained to their level of consensus. Determination and analysis of the concession period conceptual model that illustrates how to achieve benefits of the concession period when the distribution of risk is equal among parties, and equity in benefit distribution formed the conceptual framework. The study had three rounds of online surveys. The first was an open-ended questionnaire, analyzed with open coding, followed by items rated for desirability (Round 2) and desirability and feasibility (Round 3) and analyzed with descriptive statistics. Consensus emerged on 23 strategies items in five categories: technical skills, budget constraints, performance measurements, negotiation best practice strategies, and performance monitoring measures. Performance measurement incorporation on concession period model can balance investment returns over the economic life cycle of the infrastructure asset, leading to positive social change.
Recommended Citation
Khoza, Reyneck Buthani Magudu, "Performance Measurements on Concession Periods to Forecast Water Infrastructure Investment Returns" (2021). Walden Dissertations and Doctoral Studies. 10931.
https://scholarworks.waldenu.edu/dissertations/10931
