Date of Conferral
2021
Degree
Doctor of Nursing Practice (DNP)
School
Nursing
Advisor
Dr. Deborah Lewis
Abstract
A telemedicine education module (TEM) was designed and developed for this staff education project to improve the knowledge of nurses and providers about best practices in telemedicine and patient safety. A pretest and posttest design was used to evaluate if a gain in knowledge occurred after participants reviewed the TEM, which was designed and developed using Knowles theory of andragogy for adult learning outcomes. Thirty-seven potential participants who currently work as clinicians that provide telemedicine services were provided access to the pretest, TEM, and posttest. Nine participants responded, but only three participants’ scores could be used for analysis since there were only 3 subjects to complete the pre and posttest. A Brigham and Women’s Hospital’s Level Two evaluation was applied to the final values. The sample size was limited, leaving questions that support the need for further studies. In contrast, there is support indicating the perceived gap in telemedicine knowledge has narrowed as a result of the COVID-19 pandemic. In addition, this study has the potential to create positive social change by increasing the accessibility of care to patients and increasing the knowledge of clinicians about the concepts of telemedicine and patient safety by applying a two-step process for patient verification and performing a medication reconciliation process at every patient telemedicine encounter. By providing increased accessibility of care to patients a decrease in cost of care for organizations and patients results which leads to an increase in quality of care when evidenced based practices are applied..
Recommended Citation
Wolff, Kristy Michelle, "Applying a Staff Education Project to Increase Telemedicine Patient Safety" (2021). Walden Dissertations and Doctoral Studies. 10625.
https://scholarworks.waldenu.edu/dissertations/10625
