Date of Conferral

2021

Degree

Ph.D.

School

Management

Advisor

Bharat Thakkar

Abstract

Workplace spirituality is a growing phenomenon, yet a research problem exists because many organizational leaders do not fully understand how workplace spirituality can be used to improve employee engagement, and no clear workplace guidelines exist for U.S. human resource (HR) professionals to follow. The study’s purpose was to examine how HR practices can support workplace spirituality and improve employee engagement. The research question focused on how HR professionals practice servant leadership to support employees’ internal and external workplace spirituality needs and promote employee engagement. A snowball sampling approach was used to select participants who are HR professionals with 5 years of work experience. A qualitative multiple case study design and inductive analysis methods generated a holistic view of HR professionals’ workplace spirituality experiences. The data analysis process used semistructured interviews, field notes, organizational documents, and social media posts. The results indicated that workplace spirituality supports employees’ internal and external spiritual needs and promotes employee engagement. When organizations care about employees’ spiritual well-being, employees become more committed and productive. Participants indicated that workplace spirituality benefits all stakeholders, including entry-level employees, senior management, stockholders, and community members. The study contributed to positive social change by highlighting the link between workplace spirituality and employee engagement and illustrating how HR professionals can use workplace spirituality to benefit organizations and employees, especially in times of crisis or change.

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