Date of Conferral

2020

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Matthew Knight

Abstract

Ineffective outsourcing strategies fail to overcome cultural challenges. Outsourcing apparel industry leaders who fail to overcome cultural barriers negatively impact the organization's financial growth and trajectory. Grounded in the theory of constraints, the purpose of this qualitative single case study was to explore the strategies apparel industry leaders use to overcome cultural barriers when outsourcing internationally. Participants comprised 3 North American apparel company leaders who successfully implemented strategies to overcome outsourcing challenges in the Caribbean. Data were collected using semistructured interviews and reviewing company documents. Yin’s 5-step approach, methodological triangulation, and thematic analysis were used to analyze the data. Three themes emerged: training and implementation, engagement in the community, and use of local talent and management. A key recommendation is apparel industry leaders should utilize local talent and engage with the community when outsourcing operations to the Caribbean. The implications for positive social change include apparel industry leaders' potential to create jobs and support the local communities' economic development.

Included in

Business Commons

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