2017 Program & Posters

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Description

Employee experiences and their stories about their experiences influence quality management and continuous improvement initiatives. Transcript analysis of semistructured interviews revealed the most meaningful experiences were those with people, then materials, feelings, time, and space. The study findings also showed that people transferred problem solving methods from the workplace to their homes and communities.

Publication Date

2017

City

National Harbor, MD

Keywords

Research Symposium

Disciplines

Leadership Studies | Social and Behavioral Sciences

Employee Lived Experiences and Initiative Success in Arkansas Quality Award Recipient Organizations

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