2010-2016 Archived Posters
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Description
This multiple case study using census sampling was to explore motivational strategies three hotel general managers used for enhancing employee performance in South Florida. The findings revealed that recognition and guest satisfaction unveiled a positive effect on employee performances and community engagement gave employees reasons to perform well.
Publication Date
2016
City
National Harbor, MD
Keywords
Research Symposium
Disciplines
Business | Hospitality Administration and Management
