Date of Conferral

2023

Degree

Doctor of Nursing Practice (DNP)

School

Nursing

Advisor

Margaret Harvey

Abstract

AbstractBurnout negatively impacts the performance of health care providers, decreasing the quality of care provided to patients and affecting patients’ experience. This problem is evident in health care staff on long-term care units (LTCUs) as they strive to meet their patients’ chronic and acute care needs. Health care professionals often lack adequate knowledge on how to manage work-related stress and reduce the issue of burnout in this work environment. The health care professionals working on the LTCU at the local continuing care retirement facility were identified as lacking knowledge to manage work-related stress and burnout. Addressing this problem is essential to managing high turnover rates, decreased job satisfaction, and decreased patient and staff experiences. The purpose of this project was to develop an education program to increase staff’s knowledge of and ability to recognize burnout and implement strategies to mitigate this problem. Kirkpatrick’s evaluation model was used to guide the project. The education program was presented to 17 nurses and two primary care physicians who completed a pre- and posteducation questionnaire. Results of descriptive analysis indicated an increase in the aggregate mean score from 54 to 82, indicating a positive change in knowledge from the program. With increased knowledge, the staff may provide better care for their patients, minimize errors in care, improve nurse–patient relationships, improve patient outcomes, and increase job satisfaction through their work.

Included in

Nursing Commons

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