Zoom Fatigue in the Age of COVID-19

Angela N. Bullock, University of the District of Columbia
Alex D. Colvin, Texas Woman's University, Denton, Texas, United States
M. Sebrena Jackson, University of Alabama

Abstract

As COVID-19 pandemic has impacted how institutions of higher education function, colleges and universities have shifted to remote learning and now rely heavily on the usage of web conferencing tools such as Zoom, WebEx, Adobe Connect, etc. As a result, educators are increasingly experiencing the effects of Zoom fatigue. The purpose of this article is to explore the videoconferencing fatigue that has emerged during the COVID-19 pandemic. The technostress model is used as the framework to provide strategies for recognizing and addressing videoconferencing fatigue.