ORCID
Lisa Kangas, PhD https://orcid.org/0000-0002-3702-9830
Maureen Hall, MD, MEd, BSc https://orcid.org/0000-0003-0341-2505
Julie James, MSLIS https://orcid.org/0000-0003-1236-6811
Conference Name
SHRM25
Abstract
Organizational diversity, equity, and inclusion (DEI) leaders’ lack of interest in employee resource groups (ERGs) and related programs can negatively impact an organization’s culture, operational excellence, and employee retention and have detrimental implications for social determinants of health (SDOH). Prioritizing ERG programs and initiatives is essential for organizational success and can positively affect SDOH. This qualitative pragmatic inquiry study identified and explored ERG programs and initiatives that support organizational culture, operational excellence, and employee retention.The research question for this study was: What ERG programs and initiatives support organizational culture, operational excellence, and employee retention? The study included eight DEI leaders from various organizations with ERG expertise. Data were collected using semi-structured interviews and by reviewing public and government documents. Grounded in the conceptual framework of SDOH and organizational theory, five themes emerged using thematic analysis: (a) improve the culture, (b) promote marginalized ethnicities in leadership, (c) elevate employee performance, (d) advance operational excellence, and (e) foster employee retention. A key recommendation for DEI and ERG leaders is to integrate SDOH within their ERG programs and initiatives. The implications for positive social change and SDOH include the potential to create and sustain inclusive environments, support career development, foster social support networks, and engage with local communities. Implications for positive social change and SDOH emphasize the broader impact of these programs and initiatives on individual and community well-being and a healthy society.
Included in
Adult and Continuing Education Commons, Business Administration, Management, and Operations Commons, Business Law, Public Responsibility, and Ethics Commons, Curriculum and Social Inquiry Commons, Human Resources Management Commons, Organizational Behavior and Theory Commons, Other Mental and Social Health Commons, Social and Behavioral Sciences Commons, Social and Philosophical Foundations of Education Commons, Strategic Management Policy Commons, Technology and Innovation Commons
