Global governance refers to global cooperation through existing and developing structures, groups, and initiatives, yet little academic research focuses on the role of international nongovernmental organizations in promoting global governance. Using Benet’s polarities of democracy as theoretical foundation, the purpose of this qualitative, critical case study was to explore why and how INGOs address the gap in global governance institutions in terms of humanitarian support. Data collection involved open-ended interviews with 12 members of an international, nonprofit service organization providing humanitarian support to a global community. Interview data were inductively coded and subjected to a thematic analysis procedure. Findings revealed four key themes outlined in this article and may be used to promote increased provision of global humanitarian support.
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