Digital Object Identifier
10.18870/hlrc.v15i1.1620
ORCID
Mona Abdelfattah, 0009-0001-7888-514X
Abstract
Objective
This study investigates the efficacy of Microsoft Teams Class Notebook ePortfolios as a reflective tool in business writing courses. This study addresses gaps in the literature regarding ePortfolio use in business writing courses in F2F classes, focusing on student perceptions, its impact on writing skills, the convenience of the MS Teams Class Notebook, and how it fosters critical thinking regarding their learning which is one of the important goals of Education for sustainable development (ESD).
Methods
The iterative cross-sectional study was conducted over 13 weeks at a private college in Oman with 60 undergraduate students in two business writing classes. Data were collected using a mixed-method approach comprising a 5-point Likert scale questionnaire from 44 participants. Quantitative analysis was performed via frequency-based scaling, and qualitative insights were derived from lexicon-based sentiment analysis using VADER.
Results
Quantitative findings revealed that 75% of students perceived ePortfolios as valuable tools for reflection, skill development, and understanding strengths and weaknesses. A majority also reported improved confidence in using technology. Qualitative sentiment analysis supported these findings, showing predominantly positive feedback, though some challenges, including process complexity, were noted.
Conclusions and Implications
The study concludes that ePortfolios effectively enhance students' learning outcomes in business writing courses, particularly in fostering reflection and critical thinking. Despite some challenges, such as initial complexity, the findings highlight the ePortfolio's potential as a transformative educational tool. Recommendations include providing adequate support during implementation and expanding research to include larger cohorts and diverse instructional contexts.
Recommended Citation
Abdelfattah, M.
(2025).
Using Microsoft Teams Class Notebook E-Portfolios as a Reflective Tool in Education for Sustainable Development Business Writing: Learners’ Perspectives.
Higher Learning Research Communications, 15 (1).
DOI:10.18870/hlrc.v15i1.1620
