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The Journal of Counselor Preparation and Supervision

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Standards for technology-assisted teaching/learning have existed for nearly 20 years (ACES, 1999), and trends show that counselor education programs increasingly integrate technology into the delivery of instruction for students either through hybrid classes, fully online classes, or fully online programs. While many researchers have investigated various aspects of student engagement in online formats, counselor educators still lack consensus for best practices in the online classroom. Maximizing the effectiveness of online pedagogy will help improve overall learning, retention of students, and growth of online programs. We suggest the intentional use of appropriate, warm, inviting and supportive language to inform, inspire and engage online students. Creating this level of presence in the online classroom will help counselor educators provide high quality education in the online classroom.