Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Ify Diala-Nettles


AbstractThe successful implementation of information technology (IT) projects globally depends on the increasing reliance of project managers on IT innovations. Some project managers and business leaders do not possess the strategies to effectively manage and successfully implement IT projects. Grounded in coordination theory, the purpose of this qualitative multiple case study was to explore strategies used to successfully implement IT projects. Data were collected using semistructured interviews and from company documents. The participants comprised 6 IT project managers in Northeast Ohio who successfully implemented IT projects. Thematic analysis was used to analyze the data. Four themes emerged: communication amongst all members of the project, professional development in project management, extensive planning, and experience in the field. A key recommendation for successful implementation of IT projects is for project managers and stakeholders to increase both the frequency and organization of communication within project teams, which could reduce the overall cost of implementation. The implications for positive social change include the potential for providing knowledge to IT project managers, IT leaders, and organizations as a whole. Further implications include potentially creating and maintaining job growth which could, in turn, impact the local community standard of living.