Date of Conferral





Public Policy and Administration


Binh Ngo


Non-government organizations (NGOs) became strong forces in global affairs at the local, national, and international level, with the emergence of the United Nations Organization (UNO) in 1945. Many of these NGOs have failed to attain their goals, and research efforts have attributed their failure to socioeconomic and political factors. The situation is worse in developing countries, where there has been an alarming proliferation of NGOs since the 1980s. The purpose of this qualitative study was to evaluate the performance of community-based NGOs in Nigeria in relation to the cultural values of the people. The theoretical frameworks for the study were Sabatier and Jenkins Smith’s coalition theory and Alimiky’s grassroots theory. A qualitative phenomenological research design was employed using semi structured interviews and documentary review for data collection. Purposive or theoretical sampling was used to identify participants. The data collected were analyzed and themes emerged. The study has implications for positive social change and may be a catalyst for performance improvement of community–based NGOs; it could lead to helping community members understand and appreciate the goals of NGOs operating in their environment. The results of this study may also help policy makers, donors, and stakeholders design programs and policies for the management and efficient service delivery of NGOs in developing countries.