Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Dr. Christopher Beehner


Lack of employee engagement can adversely impact the profitability of businesses. Healthcare information technology leaders who lack information about the relationship between flexible work environments and employee engagement are at risk of decreased employee engagement, adversely impacting companies’ performance. Grounded in the social exchange theory, the purpose of this quantitative correlational study was to examine the relationship between flexible work location, flexible work hours, and employee engagement among millennial healthcare information technology (HIT) workers. Data were collected from archival records of millennial employees (N = 2,184) who work at a HIT organization in the southeastern United States. The results of the ordinal logistic regression were significant, χ2(1) = 2321.027, p < .001. In the final model, flexible work location was the only significant predictor with an odds ratio of 2.44. A key recommendation is for leaders to provide opportunities to increase the work-life balance, including flexible work schedules, increased vacation time, additional benefits, and outside work activities where team bonding can occur. The implications for positive social change include the opportunity to create a renewed focus on work flexibility and work-life balance for the next generation of employees. Improved quality of life may increase employee engagement and retention, which could contribute to local communities through higher employment levels and social support programs funded through increased tax revenues.

Included in

Business Commons