Date of Conferral



Doctor of Business Administration (D.B.A.)




Franz M. Gottleib


Health care business executives lack strategies to implement material management information systems (MMIS) related to medical device recalls. Lacking sufficient MMIS, health care business executives face insufficient product tracking related to medical devices affecting operational efficiency. Grounded in the conceptual frameworks of the technology acceptance model and diffusion of innovation, the purpose of this qualitative single case study was to explore health care business executives’ strategies for implementing an MMIS related to medical device recalls. The participants were 6 health care executives who implemented an MMIS in an urban hospital in the northeast region of the United States. Data were collected through semistructured interviews and a review of company documents. Using thematic analysis, 3 themes emerged: communication and planning, instrumental knowledge and research, and implementation preparation. A key recommendation is that health care leaders implement an MMIS to avoid high costs and inefficiencies of outdated IT systems. The implication for positive social change is that health care executives can increase patient safety by implementing an MMIS to support tracking patients’ implanted medical devices.