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Public Policy and Administration


Anne J. Hacker


Performance management frameworks in public educational institutions have not dealt with some of the challenges in creating an environment that reflects organizational commitment, sustainability, productivity, and retention among academic staff. The purpose of this qualitative study was to explore the experiences of people of color regarding the challenges they face involving the use of spiritual intelligence in the workplace. Garner’s multiple intelligence theory served as the foundation for this study. The key research question focused on the perceptions of people of color working in nonprofit educational institutions regarding the role that spiritual intelligence played in their workplaces and career successes. This study collected data via face-to-face interviews with 10 participants older than 18 years old. Interview transcripts were coded and analyzed using in vivo coding to draw on the participant perspectives on spiritual intelligence in the workplace. Two findings emerged from the themes. First, spiritual intelligence was viewed by participants as an indirect tool used for career success. Second, participants believed that there are opportunities for human resources to promote spiritual intelligence to create a sustainable work environment to increase performance. The positive social change implications from this study may include recommendations for human resource management to implement programs for their employees to understand and apply their spiritual intelligence in the workplace environment. In addition, employees may become more invested towards work-related goals and potentially protect those goals.