Date of Conferral



Doctor of Education (Ed.D.)




Jennifer McLean,


Considering and respecting patients’ cultural needs is integral in providing culturally competent mental health care. In 2013, an urban community hospital conducted the Community Health Needs Assessment with patients, community stakeholders, and health care providers. The assessment revealed the need to address a more diverse patient population with culturally different health needs through training culturally diverse health care providers. Thus, the focus of this qualitative case study was on how the academic training of psychiatric residents in cultural competency affected the delivery of culturally responsive mental health patient care. The conceptual framework of Jeffery’s cultural competence and confidence model grounded this study in understanding the process of teaching and learning cultural competence. The research question related to how psychiatry residents perceived their cultural competency training in the delivery of culturally appropriate mental health care. Data was collected from eight psychiatric residents. Through a qualitative data analysis of the focus group, field notes, and review of training materials, the findings provided a detailed description of the residents’ perspectives of their cultural competency training. The focus group discussion with the residents was transcribed, coded, and analyzed for themes in the impact of the cultural competency training. Residents’ perceptions suggested training enhancements in an understanding of the diverse patient’s culture, language differences, and community are weaved into the cultural competency clinical training. This study supports social change in its benefit to culturally diverse patient populations in understanding the importance of cultural competency training in the delivery of quality mental health care.