Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Dr. Lisa Cave


Supply chain managers of small and medium-sized enterprises face cost inefficiencies in meeting human, physical, and technology capital requirements. Small and medium-sized enterprise supply chain managers who fail to implement cost-efficiency strategies risk jeopardizing profitability. Grounded in the chaos theory, the purpose of this qualitative single case study was to explore the successful strategies SME supply chain managers used to create cost efficiencies to remain profitable. Participants were 3 corporate supply chain managers of a small and medium-sized international enterprise located in central Florida who were successful at creating cost efficiencies to remain profitable. The data collection process included face-to-face interviews, a review of documentation, and physical artifacts. Thematic analysis was used to analyze the data with 4 themes emerging to include leadership and organizational culture, visibility, policies and processes, and production and product sourcing. A key recommendation is that leaders fully embrace and work with department managers to implement strategies that integrate the development of all departments to ensure total organizational success. When small and medium-sized enterprises prosper, community economic conditions thrive, changing lives, homes, individuals, and communities.