Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Gregory Washington


More than 50% of business failures in the United States are because of business leaders’ inability to manage working capital. Some bank leaders lack strategies to improve working capital management. Grounded in the cash conversion cycle theory, the purpose of this qualitative multiple case study was to explore the strategies bank leaders used to improve working capital management. The participants consisted of 3 managers from 3 different U.S. banks in Kentucky, who successfully implemented working capital management strategies to increase bank profitability. The data collection process included semistructured interviews and company documents provided by the participants. Data were analyzed using Yin’s five-step data analysis process and resulted in 3 themes: risk and liquidity, top-down approach, and investment approach. The 3 themes consisted of strategies to improve working capital, leading to business profitability and an increase in employment opportunity. The implications of positive social change may include a rise in employment opportunities, which could result in less crime in the community, more tax revenue for the local government, and an improved standard of living for community members.

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