Date of Conferral
Doctor of Education (Ed.D.)
Volunteers are needed for community educational outreach programs (EOP). Though the
research site is a local university where EOP programs are offered to the community,
EOP administrators are experiencing difficulties in recruiting volunteers who can deliver
EOP workshops. The purpose of this basic qualitative study was to understand the
experiences of EOP administrators recruiting volunteers in order to maintain the EOP
program. The conceptual framework was the social identity theory by Tajfel regarding
organizational management of volunteers. The research question was about the
recruitment experiences of EOP administrators regarding volunteers who facilitate
educational programs. The sample was 10 purposefully selected EOP administrators who
recruit volunteers. Data were collected using semi-structured interviews with open-ended
questions that were audio recorded. Data were analyzed using open and axial coding for
emergent themes. The findings included strategies to recruit volunteers in urban areas. A
3-day professional training was developed with strategies for recruiting volunteers.
Positive social change may occur by using the findings to recruit volunteers for the EOP
program to provide adult education programs to local communities.
Burgess-Neloms, Kimberly, "The Experiences of Administrators Recruiting Volunteers for Educational Outreach Programs" (2020). Walden Dissertations and Doctoral Studies. 8369.