Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Betsy J. Macht


Information technology (IT) leaders have reported technology disruptions because of natural disasters, terror attacks, or adversarial threats. Information technology leaders are concerned with technology disruptions, as these disruptions are costing organizations as much as $22,000 per minute. Grounded in Zachman’s framework, the purpose of this qualitative multiple case study was to explore strategies IT managers in the manufacturing industry use to develop IT disaster recovery (DR) plans to support business operations. The participants included 3 manufacturing IT professionals, 2 Department of Defense manufacturing infrastructure specialists, and 1outsourcing contractor, each from firms located in the central United States who successfully developed IT DR plans to support business operations. Data collection comprised of interviews and documentation. I used Braun and Clarke’s (2006) six-step process for thematic analysis to identify 5 themes: contingency planning by priority, testing plans, levels of recovery, time requirements for recovery, and costs associations. The implications for positive social change include the potential for IT managers and leaders to contribute to strategic development of IT DR plans and prevent economic disruption for consumers, communities, and society during disaster events.