Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Kathleen Andrews


Organizations across the United States pay billions of dollars annually to combat employee turnover. Organizations may pay over 250% of a departing employee’s salary. As high employee turnover negatively impacts the profitability of organizations, it is vital childcare center directors have strategies to reduce employee turnover. This qualitative multiple case study explored strategies childcare center directors have used to reduce employee turner. The research participants consisted of 4 purposefully selected childcare center directors of nonfranchised childcare centers in Houston, Texas, with more than 5 years of experience who implemented strategies to reduce employee turnover. The conceptual framework for this study was the job embeddedness theory. Data were collected from semistructured interviews and organizational documents. Data were analyzed using thematic analysis that resulted in the emergence of 4 main themes: the importance of compensation, effective managerial communication, a strong organizational culture, and a rewards and recognition program. Implications for positive social change include the potential for improved employment stability and community development. Sustained employment provides employees with a consistent source of income that gives families disposable funds to spend throughout a community. Additionally, when a greater number of people are employed within a community a larger tax base may be created for local municipalities to invest back into initiatives to improve communities.