Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Bethany Mickahail


Foreign companies operating in developing countries are losing competitive advantage due to local workforce policies and restrictions that governments issue to foster the development of indigenous businesses and people. Maintaining a competitive advantage is essential to foreign business owners long term sustainability. Based on Argyris and Schön's organizational learning theory, the purpose of this qualitative single case study was to explore strategies foreign company managers use to achieve profitable business performance while satisfying local workforce policy requirements. The population comprised of 5 foreign managers who implemented effective strategies to increase the profitability of their company while meeting local content requirements in Kazakhstan. The data collection process included semistructured interviews and review of company documentation and artifacts. Through thematic analysis, the following primary themes emerged: training of local personnel, cultural and communication competence, and personnel retention. The implications for positive social change include the potential for foreign managers who want to develop business in developing countries to become them profitable. Leaders of profitable businesses can create positive social change by increasing employment opportunities for local personnel and enhancing the social welfare of local communities.

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