Date of Conferral
Doctor of Business Administration (D.B.A.)
Ethical dilemmas in banks have resulted in financial losses. A bank manager's ethical leadership strategy can affect the direction, success, operations, and profits of banks. The purpose of this multiple case study was to explore the ethical leadership strategies of bank managers that promoted profitability. This study's conceptual framework was Bandura's social learning theory. Data were collected from semistructured, face-to-face interviews with a sample of 2 bank managers from different Maryland banks and a review of these banks' documents. Member checking was conducted to verify the trustworthiness of the findings. Data were analyzed using Yin's 5-step approach. Themes that emerged from the data analysis included: business relationships, communities, ethics, leadership, and strategies. Bank managers who use these ethical leadership strategies might improve the profits and success of banks. Applying the findings of this study might benefit the banking industry and promote positive social change by providing an understanding of how ethical leadership strategies of bank managers can promote profitability while mitigating ethical dilemmas.