Date of Conferral

2018

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Gergana Velkova

Abstract

In the food manufacturing industry, employee engagement is critical to the survival of organizations because engaged employees increase productivity, profitability, and sustainability. Using the transformational leadership theory, the purpose of this single case study was to explore strategies that leaders in the food-manufacturing industry in the northeastern region of the United States use to engage employees. Participants were purposefully selected based upon their experience implementing effective employee engagement strategies. Data were collected through face-to-face semistructured interviews with 7 food manufacturing leaders and the review of organizational documents on employee engagement. Data were analyzed using inductive coding of phrases, word frequency searches, and theme interpretation. The 3 themes that emerged were: involving employees in decision-making increased employee engagement, open and honest communication promoted employee engagement, and recognition and compensation increased employee engagement. The findings from this study contribute to social change by providing food manufacturing leaders with insights that can promote organizational growth, enhance sustainability, and increase productivity and profitability. An increase in profitability and productivity might lead to new employment opportunities and promote prosperity for local families and the community.

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