Date of Conferral
Doctor of Business Administration (D.B.A.)
Deborah A. Nattress
An ethical climate helps to ensure a trustworthy organizational culture. This multiple case study explored strategies that banking managers in the southeastern region of the United States used to decrease unethical employee behaviors. The target population included 6 banking managers who demonstrated effective strategies to help ensure an ethical culture and decease unethical behaviors. Hunt and Vitell's ethical decision making theory served as the conceptual framework for this research. Data were obtained from face-to-face interviews and the review of archival data from website information. Data analysis involved an inductive examination following case descriptions. Intensive leadership skills and managers' effective communication emerged as the significant themes. Strategies that facilitated group effort in participants' organizations related to developing comprehensive training programs and policies and procedures. Organizational leaders that promote ethical behaviors can bring about positive change by encouraging inclusive growth, creating productive economic opportunities for individuals, alleviating poverty throughout communities, and contributing to the health and education of those communities.