Date of Conferral
Doctor of Business Administration (D.B.A.)
Over the last decade, researchers and practitioners have contributed to the body of knowledge on improving business operations among public housing authorities. However, effective knowledge-sharing processes within a public housing organization remain deficient. The purpose of this quantitative study was to examine the correlations between employees' perceptions of trust, organizational fairness, supervisors' competency, and employees' willingness to share knowledge. Understanding the factors that predict employees' willingness to share knowledge is imperative to developing leaders' best practices. Social capital theory served as the theoretical framework for this study. Seventy full-time employees and leaders of the housing authorities in the State of Texas participated. A multiple, standard-regression analysis indicated significant correlations between the independent variables and employees' willingness to share knowledge. Organizational fairness was the strongest predictor. These findings may help leaders in public housing authorities improve best practices to create effective knowledge-sharing processes and open opportunities for further discussion with organizational leaders in public sector agencies. The results of this study may have implications for social change: Public housing leaders could optimize operational procedures by managing sustainability and developing effective best practices that might reduce taxpayers' burden and increase social services to low-income residents.