Date of Conferral



Doctor of Business Administration (D.B.A.)


Information Systems and Technology


Olivia S. Herriford


U.S. business leaders are experiencing a deficiency within STEM skill sets in newly hired employees, resulting in challenges to business sustainability. The purpose of this case study was to identify strategies used to develop new STEM employees for business sustainability. Participants included 5 IT business leaders who had experience developing new STEM employees in a technology organization in New York. The 3-part theory of knowledge management, knowledge creation, and knowledge transfer was the conceptual framework for this study. Data collection included face-to-face interviews and analyses of company training plans, videos, and internal websites. Methodological triangulation of the analysis technique included organizing, collecting, and comparing data. Data analysis included a generic coding process to identify 3 themes: (a) strategies for organizational effectiveness, (b) strategies for new IT employee enrichment, and (c) strategies for improving business productivity. The results of the study indicated strategies to deliver employee training and development systems leveraging internal knowledge management and transfer could provide business leaders with effective ways to increase productivity and maintain organizational effectiveness. The social implications of the study include the potential to improve the economic strength of the local community because new insights on the development of STEM employees may lead to increased hiring and business sustainability.

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