Date of Conferral



Doctor of Business Administration (D.B.A.)


Information Systems and Technology


Marilyn Simon


With millions of people telecommuting each day, business leaders need to understand the factors contributing to job satisfaction among telecommuters. Drawing from the theory of purposeful work behavior, the purpose of this correlational study was to provide decision makers with information about the factors associated with job satisfaction among telecommuters. The research question addressed the relationship between gender, age, and level of telecommuting and job satisfaction. Using multiple linear regression analysis of 65 telecommuter survey respondents, the results (F(3,61) = 2.4, p > .05) indicated that no statistical significant relationships were found between job satisfaction and the predictor variables; however, the results indicated that job satisfaction among telecommuters was high, regardless of demographic variables. Additionally, a correlational analysis determined that a correlation exists between age and job satisfaction as well as age and level of telecommuting. Knowing that job satisfaction is ubiquitous among telecommuters and that correlations exist around age contributes to the knowledge base on the impacts of telecommuting. Business leaders could benefit from these findings when implementing telecommuting policies or procedures. Implications for social change are that satisfaction may increase when employees have the option to telecommute, which can affect business profitability. In addition, fewer people commuting to work decreases emissions and improves the environment.