Date of Conferral



Doctor of Business Administration (D.B.A.)




Carol-Anne Faint


Organizational leaders are unaware of the gender-specific leadership skillsets women possess to increase organizational effectiveness and how to address potential barriers for assuring these skillsets are recognized as effective. Of the estimated 69,000 police officers serving in Canada, approximately 14,000 are women. Of those 14,000, only 10% hold a senior rank, and less than 3% hold the position of Chief of Police. Technology speed, globalized crime, and shrinking budgets have created a need for a new style of leader in policing, and increasing the representation of women may address this need. This multiple case study used the concept of doing gender and transformational leadership for its conceptual framework, and was designed to identify the skillsets that women bring to the chief of police position to increase the effectiveness of recruiting and promotional boards' decision process. Data were gathered from government resources, newspaper articles, and information provided by 13 female participants who had held the position of Chief of Police in Canada. Coding and analyzing the responses showed 3 underlying themes that the participants considered mandatory for the position of chief of police: higher education, political and business acumen, and effective interpersonal skills. Higher education improves critical and creative thinking, while enhancing analytical skills and improved understanding of self. Political and business acumen is important for women, as their voices are often marginalized in community dialogue, and effective interpersonal skills. The implications for positive social change include promoting awareness of the skillsets women can develop while maximizing existing resource talent.