Date of Conferral

4-28-2025

Date of Award

April 2025

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Sandra Mohabir-McKinley

Abstract

Supply chain disruptions threaten organizational performance by causing production delays, increasing costs, and diminishing customer satisfaction. Supply chain disruptions are a critical concern to supply chain leaders, operations managers, and business executives, as excessive disruptions can weaken operational resilience, competitive advantage, and stakeholder trust. Without effective mitigation strategies, organizational leaders face heightened financial risk and long-term value erosion, making developing robust supply chain practices essential for sustained business continuity and profitability. Grounded in the resource-based view theory, the purpose of this qualitative pragmatic inquiry was to identify and explore practical strategies that some business leaders use to forecast manufacturers’ distribution procedures and stock availability to mitigate supply chain disruptions. The participants were seven supply chain managers from four logistics companies who successfully implemented disruption-mitigation strategies to sustain profitability. Data were collected using semistructured, face-to-face interviews and coded to identify key themes. Through thematic analysis, five themes emerged: (a) diversification and risk mitigation, (b) technology and visibility, (c) data-driven decision-making, (d) inventory management, and (e) technology and automation. Supply chain managers should adopt a collaborative approach to disruption management, engaging stakeholders to develop cohesive processes that sustain material flow. The implications for positive social change include empowering supply chain professionals to create equitable workplaces, minimize environmental impact through lean logistics, and promote inclusive practices that support long-term sustainability for society at large.

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