Date of Conferral

4-16-2025

Date of Award

April 2025

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Matthew Knight

Abstract

Security risks during the migration of information technology (IT) applications to the cloud represent a significant challenge for the financial sector. Banking IT leaders have expressed concern that these security risks are a primary factor contributing to the low implementation of cloud computing. Grounded in the technology acceptance model, the purpose of this qualitative single case study was to identify and explore effective strategies that banking IT leaders use to mitigate security risks associated with migrating and sustaining banking software applications in the cloud. The participants were four banking IT leaders from a regional Texas bank. Data were collected through semistructured interviews and reviews of project documents related to cloud migrations. Through thematic analysis, four themes emerged: strong authentication, encryption, user awareness education, and authorization controls. A key recommendation is for banking IT leaders to educate employees through scheduled training sessions on current security issues and methods to protect sensitive information. The implications for positive social change include the potential for IT leaders to reduce financial losses from security breaches and for consumers to benefit from enhanced protection against identity theft.

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