Date of Conferral
3-7-2025
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Carol-Anne Faint
Abstract
Poor physician retention negatively impacts the quality of community healthcare, leading to financial losses and increased operational costs for hospitals. Hospital administrators and the governing boards are particularly concerned with addressing this issue to ensure sustainable healthcare delivery. Grounded in the Hertzberg’s two factor theory, the purpose of this qualitative pragmatic inquiry was to explore strategies that hospital administrators can utilize to improve physician retention. The participants included eight high-ranking hospital administrators within the geographic region of North Carolina who had an active role in provider retention. Data was collected using semistructured interviews, identify five critical themes: (a) implement mentorship, (b) promote competitive salaries, (c) ensure clear communication, (d) foster work life balance, and (e) apply progressive leadership. A key recommendation that emerged from this study is for hospital administrators to implement mentorship programs throughout the organization. The potential implications for positive social change include improved public health outcomes and increased health equity by ensuring consistent access to well-trained physicians. Additionally, enhancing physician education on emerging disease states and preventive care strategies can optimize community health, ultimately reducing hospitalizations and lowering healthcare costs for individuals and society.
Recommended Citation
Williams, Terence Christopher, "Strategies U.S. Hospital Leaders Use to Recruit, Hire, and Retain Physicians to Sustain Profitability" (2025). Walden Dissertations and Doctoral Studies. 17463.
https://scholarworks.waldenu.edu/dissertations/17463
