Date of Conferral

2-24-2025

Degree

Doctor of Nursing Practice (DNP)

School

Nursing

Advisor

Margaret Harvey

Abstract

This staff education and quality improvement project was created to reduce workplace violence incidents within a psychiatry and primary care health group. Research has shown that the frequency of workplace violence events can create a critical practice problem that severely impacts the safety, morale, and, ultimately, retention of nursing staff. Addressing workplace violence in the healthcare field not only can ensure a safer working environment but also can increase the well-being of staff and assure high-quality care for patients. The project highlights a proactive approach to mitigating violence, promoting safety culture, and improving workplace ambiance. The central practice-based question guiding this project is: Do planned education programs for healthcare workers increase knowledge about strategies to reduce the incidence of workplace violence and enhance staff’s confidence to cope with such events? This project was focused on designing and implementing an educational intervention to enable nursing healthcare workers at the project site agency to acquire knowledge and strategies that help prevent and manage workplace violence. I applied quantitative and qualitative analysis methods, including post-implementation surveys, to assess the efficiency of the training program. The major findings were a significant improvement in staff knowledge, preparedness, and confidence regarding managing workplace violence within the institution. Such findings indicate that organized education programs are critical in ensuring maximum security and minimum violence for patients and employees in the health sector and are, therefore, in line with supported guidelines and national standards for safety.

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