Date of Conferral
2-21-2025
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Kim Critchlow
Abstract
Ineffective strategies to increase employee engagement and productivity can negatively impact business operations. Human resources (HR) and business leaders in the health care industry who lack effective strategies to increase employee engagement and productivity risk business stability. Grounded in self-determination theory, the purpose of this qualitative pragmatic inquiry project was to identify and explore effective strategies HR and business leaders in health care use to increase employee engagement and productivity. The participants were six health care HR and business leaders who had effectively implemented strategies to increase employee engagement and productivity. Data were collected by conducting semistructured interviews. Thematic analysis yielded five themes: (a) communication and meetings, (b) performance management, (c) learning and development, (d) recognition and rewards, and (e) job satisfaction surveys. A key recommendation is for HR and business leaders to be fully engaged to recognize and respond in an appropriate and timely manner to the needs of their employees. This project has implications for positive social change in that a fully engaged workforce that brings their entire selves to work and has meaningful work they are proud of can potentially encourage other community members to achieve similar results for themselves. Having meaningful work may promote strong communities where employees are actively employed, contributing to society, and serving as upstanding pillars of their communities.
Recommended Citation
Hurd, Erica L., "Effective Health Care Management Strategies for Increasing Employee Engagement and Productivity" (2025). Walden Dissertations and Doctoral Studies. 17405.
https://scholarworks.waldenu.edu/dissertations/17405
