Date of Conferral
7-17-2024
Date of Award
July 2024
Degree
Doctor of Business Administration (D.B.A.)
School
Information Systems and Technology
Advisor
Kim Critchlow
Abstract
The burgeoning challenge of patient disease misdiagnosis presents a significant obstacle, important to hospital administrators because of their responsibility and concern for delivering quality health care. Grounded in the Kaizen continuous improvement model, the purpose of this qualitative pragmatic inquiry was to identify and explore effective technological strategies used by four hospital administrators to reduce the incidence of disease misdiagnosis and improve organizational performance. Data were collected from participant interviews and relevant public documents. Thematic analysis included transcription review, data coding, and theme identification. Four themes emerged: (a) prioritizing the acquisition of advanced technology tools, (b) proper fitting of technology to hospital settings, (c) overcoming obstacles to new technology implementation, and (d) achieving team commitment to long-term continuous quality improvement. One key recommendation is for hospital administrators to allocate sufficient human and financial resources to select the appropriate technology to fit their hospital settings. The implications for positive social change include the potential for patients and community citizens of local hospitals to benefit from less frequent disease misdiagnosis, which may result in better health outcomes, improved quality of life, and enhanced personal dignity.
Recommended Citation
Nnabuife, Carlistus, "Improving Hospital Performance Using Technological Performance Strategies to Reduce Misdiagnoses" (2024). Walden Dissertations and Doctoral Studies. 15999.
https://scholarworks.waldenu.edu/dissertations/15999
