Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Allen Endres


AbstractEmployee privacy is a contentious concern between employees and employers in the United States. Terminating oversurveilled employees may result in sustained claim costs for a company. Grounded in complexity theory and complexity leadership theory, the purpose of this qualitative multiple case study was to explore strategies small business leaders/agents use to safeguard employee privacy. The participants included three privacy practitioners: one consultant, and two small business leaders/agents of small businesses in the Mid-Atlantic U.S. region who had successfully safeguarded employee privacy. A thematic analysis using primary and secondary sources identified three principal themes: (a) environmental privacy, (b) autonomy privacy, and (c) personal information privacy. A key recommendation is for business leaders to design a human-centric employee privacy program with defensive and offensive strategies that balance autonomy with accountability. This study has implications for positive social change in that it may inform efficacious strategy to promote employee privacy that catalyze employee innovation and improve business performance, enabling organizations to sustain their contributions to benefit the citizens of their local community.