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Public Policy and Administration


Mark Stallo


With management influence evolving in organizations, changes occur slower than anticipated. The problem in my study addressed how management controls promotional policies for probation officers. The purpose of this qualitative study was to investigate whether management has control over probation promotional policies. Maslov’s theory of self-realization was incorporated into the theoretical framework for my research. Audio interviews were conducted with 15 participants who were non managerial probation officers who had no subordinates. Data analysis included key elements impacting morale in the workplace, employee evaluations, training, and communications. The conclusion showed there was a need to improve several promotional policies based on the following. There was a need to improve the training for newly promoted officers, improve the communication process between management and probation officers, and to address nepotism regardless of its benefits or challenges. These items improved job satisfaction and supported the Maslov’s theory of esteem. Positive social change included a possible increase in training to reduce liability and increased speaking and listening between management and probation officers. This will improve overall work morale and produce a positive workplace for probation officers.

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