Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


Ify S. Diala-Nettles


Technostress is a phenomenon that hurts the performance of corporations and employees. Technology managers must identify strategies to reduce technostress, as technostress causes employee burnout and absenteeism, reducing employee performance and the corporation’s productivity and ability to remain financially stable. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies technology managers use to minimize technostress. The participants were nine business leaders in the United States who implemented strategies to minimize technostress. Data were analyzed using Yin’s five components of case study data analysis. Five main themes were identified: (a) tech-break; focus on employees taking time away from the computer for a break and giving employees time to recharge to minimize employee burnout, (b) training and employee development, (c) focus on working as a team and team members, (d) managers are mindful of employees' stress levels and (e) utilizing transformational leadership attributes. One primary recommendation is that business leaders and managers continuously train employees on new technology and provide ongoing employee development. The implications for positive social change include the potential for financially stable organizations to help people in their local communities by increasing the number of jobs and programs, which catalyzes beneficial social change.

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