Date of Conferral







Sarah Hendrickson


Considering the speed at which information and knowledge can transverse nations and organizations, the importance of broadband Internet connectivity cannot be overstated. The general problem is that the Nigerian broadband Internet penetration is considerably low, at 33% compared to other parts of the world. The specific problem is that community members and leaders have the behavioral intention to allow broadband Internet infrastructure deployment (BIID) at the local community level in Lagos. The purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived benefits (PB), perceived ease of use (PEoU), and perceive security (PS), and community members and leaders’ behavioral intention (BI) to allow broadband BIID at the local community level in Lagos. The study used the technology acceptance model by Davis and the general system theory by Von Bertalanffy as theoretical frameworks. Data was collected from 129 participants across three selected local communities in Lagos using an online Survey. Multiple regression analysis was used to test the strength of the relationship between complexity thinking (PU, PB, PEoU, PS) and broadband Internet penetration (BIID) using an SPSS package. PB and PS were found to have a statistically significant relationship with community members and leaders’ BI to allow BIID at the local community in Lagos, Nigeria. PB was the most significant predictor. This research could lead to positive social change by identifying factors hindering broadband penetration, and more extensive broadband could lead to greater economic growth and reduced levels of poverty in Nigeria.