Date of Conferral



Doctor of Business Administration (D.B.A.)




Teresa A. Jepma


In 2018, over 3.1 million the United States health care employees vacated their jobs. Leaders who lack strategies to reduce employee turnover impose a significant financial burden on health care organizations. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore strategies health care leaders use to reduce employee turnover. Participants were five health care leaders from a hospital in Virginia who implemented successful strategies to reduce employee turnover. Data were collected from semistructured interviews and document reviews. The themes extracted using the thematic data analysis were work-life balance, employee engagement, training, and job dissatisfaction. A key recommendation for health care leaders is to provide employees with daycares on-site, flexible schedules, remote work, and commuter subsidies to balance work-life activities. The implications for positive social change include the potential to reduce employee stress, increase employee morale, improve employee interactions with family, and increase spending in the community.

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