Date of Conferral



Doctor of Business Administration (D.B.A.)


Business Administration


James Glenn


Failure to gain a social license to operate (SLTO) in the mining industry often leads to mine closures and increased risk exposure that negatively impacts profitability. Mining project managers who do not obtain an SLTO risk project, which can affect profitability. Grounded in general systems theory, the purpose of this qualitative multiple case study was to explore strategies used by mining project managers to gain an SLTO to improve profitability effectively. Data were collected from semistructured interviews and document reviews. Participants comprised eight project managers at five mining companies in the Republic of Peru who implemented successful strategies to obtain an SLTO to improve profitability. Using Yin’s data analysis process, three themes emerged: linking shared value to socioeconomic development, effective stakeholder management practices, and effective project leadership. A key recommendation for the mining project managers to gain an SLTO is to communicate the companies’ values and the benefits of partnering with the mining companies to leaders and community members where the mining companies operate. The implications for positive social change include improving the relationship between local community stakeholders and mining project members by promoting benefits associated with social wellness, environmental protection, and improving the local economy by increasing employment.