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An intriguing question in a hospital is “What makes one medical-surgical nursing unit more desirable to nurses, physicians, and patients than another?” This quantitative, correlational research study identified a moderately positive correlation (r = .35, p = .000 between the leadership and communication behaviors of the nurse manager and the organizational citizenship of the nurses and nursing assistants who worked on the medical-surgical nursing units studied. The social impact of this positive correlation is better patient care outcomes.
National Harbor, MD
Leadership Studies | Medicine and Health Sciences | Organization Development