Title

Two’s Company, Three’s A Cloud: Challenges To Implementing Service Models

Document Type

Article

Publication Date

2012

Originally Published In

Journal of Service Science

Volume Number

5

Issue Number

1

Page Numbers

18-28

Abstract

Although three models are currently being used in cloud computing (Software as a Service, Platform as a Service, and infrastructure as a service, there remain many challenges before most business accept cloud computing as a reality. Virtualization in cloud computing has many advantages but carries a penalty because of state configurations, kernel drivers, and user interface environments. In addition, many non-standard architectures exist to power cloud models that are often incompatible. Another issue is adequately provisioning the resources required for a multi-tier cloud-based application in such a way that on-demand elasticity is present at vastly different scales yet is carried out efficiently. For networks that have large geographical footprints another problem arises from bottlenecks between elements supporting virtual machines and their control. While many solutions have been proposed to alleviate these problems, some of which are already commercial, much remains to be done to see whether these solutions will be practicable at scale up and address business concerns.