Date of Conferral

2021

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Dr. Craig Martin

Abstract

Employee turnover is detrimental to organizational performance, productivity, and profitability. Decreasing employee turnover is important for hospitality leaders to increase employee productivity, raise customer satisfaction and increase organizational profits. Grounded in Herzberg's motivation-hygiene theory, the purpose of this quantitative correlational study was to examine the relationship between employee perceptions of work experience, supervisory practices, employee compensation, and employee turnover. The participants were 100 employees who worked in the hospitality industry on the island of St. Croix. The Employee Turnover Survey was the instrument used in this study and was conducted via Survey Monkey. The results of the multiple linear regression analysis were statistically significant, F (3, 96) = 9.08, p

Included in

Business Commons

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