Date of Conferral

2019

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Teresa Jepma

Abstract

Low employee retention is one of the main challenges for managers and negatively impacts an organization's ability to survive and remain competitive. Using Herzberg's two-factor theory, the purpose of this multiple case study was to explore strategies nonprofit sector managers use to retain employees. The participants included 4 managers from 4 Illinois nonprofit organizations who implemented successful strategies for employee retention. Data were collected using semistructured, face-to-face interviews, company documents, and archival records. A thematic analysis was used to analyze the data, which revealed 3 themes: employee fit, workplace culture, and employee feedback. The implications for positive social change include the potential to benefit communities through improvements in unemployment rates and decreased levels of stress on families. The results of this study may also benefit employees of nonprofit organizations through better work environments and encouragement of employee engagement.

Included in

Business Commons

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