Date of Conferral

10-20-2026

Date of Award

October 2026

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Janie Hall

Abstract

Some healthcare leaders struggle to implement diversity, equity, and inclusion (DE&I) initiatives to improve employee performance. This challenge matters to healthcare leaders because they depend on employee development, retention, and performance to support effective operations and achieve organizational goals. Grounded in transformational leadership theory, the purpose of this qualitative pragmatic inquiry project was to identify and explore effective strategies some healthcare leaders use to implement DE&I initiatives to improve employee performance. Participants were six healthcare leaders in New England. Data were collected using semistructured interviews and a review of publicly available resources. Using thematic analysis, three overarching themes emerged: (a) inclusive leadership, trust, and employee voice, (b) equitable employee development and career advancement, and (c) organizational integration of DE&I supported by leadership accountability. A key recommendation is for healthcare leaders to integrate inclusive and equitable practices into workforce management through employee voice, development, and accountability. The potential implications for positive social change include increased employee participation, access to development and career opportunities, and workplace support, which may contribute to improved organizational performance, positive workforce outcomes, and more equitable employment opportunities.

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